Create A Parent Portal Account

The Renfrew County Joint Transportation Consortium (RCJTC) has adopted a new Parent Portal where families can view their students' transportation assignments (including Route IDs, bus stop locations and pick-up/drop-off times). The Parent Portal also allows you to seamlessly receive transportation-related updates by email, including service interruptions (delays and cancellations).

Steps to Sign Up

Parents / guardians can easily sign up for their Parent Portal account in under five (5) minutes using the six steps listed below. You can also download the step-by-step account set-up instructions for reference.

1. Visit the RCJTC Parent Portal website and select "Create Account". A pop-up message will appear prompting you to enter your email address and choose an account password. You must use the same email address that you have on file with your child's school as your child's transportation details are synced with only contacts that have been provided by the school.
   • If you change your email address, you must do so through the school in order for access to be updated in the Parent Portal.
   • If you forget your password, you can reset your password at any time using the "Forgot Your Password?" button.
2. You will receive a confirmation email to the email address that you entered in Step One. You must click on the "Confirm Email Link" text listed in the confirmation email. If you are not able to find the confirmation email, it may have been directed to your junk email inbox or spam filter.
3. A confirmation message will be shown to note that the new account has been confirmed. Click on the "Log In" link and enter your email address (username) and password to access your account.
4. Your Parent Portal will open and you can select "My Students" under the Parent drop-down list in order to select your student. The system will display their current transportation assignments. If you do not see your student, it is likely that your email address is not associated with their student profile. Contact your child's school to have your email address added or updated. This process takes approximately two (2) business days before your child will become visible in your Parent Portal.
5. To receive notifications regarding bus delays, cancellations and school closures, click on the "Update Subscriptions" button below each child's transportation assignments to add yourself to the notification list for that bus route and school.

Need to Update Your Email Address?

Please contact your child's school to update your email address on your student's file. They will notify RCJTC of the new email address and you will be granted access through your new email address within two (2) business days.

• View listing of RCDSB Schools
• View listing of RCCDSB Schools

Questions?

If you have any questions regarding how to access your Parent Portal account, please contact the RCJTC Team and one of our staff members will be happy to assist you.