Parent Toolkit

If your child is starting school, you may want to explore the First Ride Program. It helps young children and their parents get comfortable with buses before the first day. For kindergarten students, please remember that a caregiver must be present at drop-off. If no one is there, the driver will return your child to school. 

Each school board creates their school attendance boundaries in order to help parents determine which schools they are eligible to attend and receive transportation to and from each day. We’ve also created easy-to-use boundary maps and an online address look-up tool to check if your child qualifies for transportation. 

Delays and cancellations are shared based on the best information available including weather forecasts, Environment Canada advisories and road condition assessments. For your convenience, we’ve brought together all the information that you need on our Delays and Cancellations webpage, including the instructions for signing up for mobile alerts.

Finally, we’ve made the information update process clearer. All student address information is maintained at each school.  As such, parents/guardians must contact their school directly with requests for new registrations, school change, address change, sitter change, email address updates, etc. Learn more on our Change My Information page. 

For families preparing for the first week of school, we’ve added a simple checklist:

1. Practice the walk to your stop.
2. Make sure your child’s backpack is light and safe to carry.
3. Confirm that your contact information is up to date in the RCJTC Parent Portal. 

Parents and students share a common role in reinforcing school bus safety. Please take the time to review school bus safety with your children several times throughout the school year. The safe transportation of our children to and from school concerns all of us and we have prepared training sessions and helpful resources to support your students.